Ripped Pocket
It is time to thread it up.
Hole in Knitwear
Say no more. We all know how it feels.
Broken zipper
We fix it, so you can zip it.
BEFORE & AFTER
As easy as buying new
How it works
Book Your Service
Tell us what you want fixed and fitted, with a few clicks. It's as easy as buying new.
Send Off Your Item
Receive your shipping label to send it off. We will keep you updated on the status of your item.
Ready to Wear Again
Our trusted tailors do their magic. Your item is back within 10 days, ready to be worn again.
Three reasons to "Get It MENDED"
Peace of Mind
Put your clothes to the test, we take care of the rest. Save time, effort and money to do the things you enjoy.
The future is circular
Say hello to a future where clothes are kept out of landfill, and in play. Upgrade wardrobe, reduce impact.
Enjoy your favorites
Feel the joy of clothes that fit like a glove and stand the test of time. Get more out of your favorite clothes.
FAQ
For more questions contact us via support@mended.eu - we are here to help.
Tell me more, how does it work?
Browse our services and select what you need. Once booked, you receive a shipping QR code from us by email. Put your item in any package, and scan your QR code at your nearest DHL point. That's it, you will receive your perfectly repaired item back at your doorstep within 10 days.
How much does the service cost?
Click through our booking portal to view the costs for each repair or alteration. Tom Tailor CLUB members receive repair benefits.
If you have specific questions about a repair and its associated costs, just send us an email at support@mended.eu, and we'll be happy to assist you.
Where can I use MENDED's services?
Our services are available to you from anywhere in Germany.
No worries, we are expanding fast. Which country shall we come to next? Let us know via support@mended.eu.
How long does it take for my item to be back?
We aim for a speedy service. Your item is back at your doorstep within 10 days, counting from the day you sent it off.
Will you keep me updated on the status of my clothes?
Yes, of course. We will send you an email when your order is confirmed, when your parcel arrives at the tailor, when your clothes are repaired and when they are on their way back. Each step is tracked and you stay up to date!
What if an item can not be repaired?
Our tailors can fix more than you think. However if a repair is really not possible, we will contact you. We then ask you if we shall return the item back to you or if we can donate or recycle it for you. In this instance, the purchase price of the repair will be reimbursed. Your item, your choice!
Who can I contact if I have a different question?
Contact us support@mended.eu! We will be happy to assist you with keeping your clothes in play.
